The HX factor
Human resources – human raw materials… What a horrible term. The philosophy of Human Resources Management (HRM) dates back to the mid-eighties and is based on controlling people as a production factor through planning and control. We are 35 years further, but in most organizations this vision is still dominant. HRM must change into Human Experience Management – HXM – and take charge of this transformation itself. To this end, the authors in The HX Factor provide some 99 practical and sometimes revolutionary ideas in a passionate argument to make organizations more human. Not only because it is right – after all, organizations are groups of people who try to achieve a goal together – but also because it works. Human organizations are healthier, more sustainable, more popular, more learning and more successful. The HX Factor is a unique collection of expertise and practical examples from consultants at Deloitte Human Capital, a leading consulting firm in the Netherlands and abroad. The author's proceeds from this book go to the Stichting Lezen en Schrijven. - It is high time for this book. Organizations must learn to put their own people first. Human Experience instead of Human Resources as a guideline for creating healthy and successful organizations. The book provides concrete tools for people-oriented organizations in a variety of areas, such as learning and development, rewarding and changing. An important book for anyone who wants to make organizations more human again. Jaap Winter, professor of Corporate Law, Corporate Governance and Behavior, VU Amsterdam; partner at Phyleon. - The more than thirty (!) authors outline an inspiring, challenging, but above all human vision of people in organizations. This beautifully designed book with appealing practical examples will certainly contribute to the necessary revolution from Human Resource Management to Human Experience Management! Raymond van Hattem, director HRM ProRail - Modern man expects as much from work as he does from love, so now is the time to humanize our organizations. This book is recommended for anyone who is concerned with the future of work, well-being and happiness. Lucas van Wees, Director HRM University of Amsterdam and President European Association for People Management (EAPM) - What an original title, The HX Factor! As HRM director, I prefer HXM instead of HRM. This book is an asset, reads pleasantly and offers handy, inspiring tips. Jolanda Sappelli, Director HRM ASR